21 Eastcastle Street
W1W 8DD LONDON
Monday to Friday 11:30am to 8pm
Saturday & Sunday 10:00 am to 6:30pm
Copyright by James W Trimming
Appointments: Please arrive 15 minutes before your Treatment is due to start. This will allow us to take your details and offer refreshment; and will give you plenty of time to change and relax.
Late Arrival: If you arrive late, we will provide the Treatment, never-the-less it will still finish at the appointed time, in order to respect the next customer; and the full Treatment price will still apply. Booking: When booking, we require a Credit Card number, our system meets Payment Card Industry Security Standards. 24 H cancellation period applies. Without 24hours Notice the full rate is chargeable. We do not offer Treatments the under the age of 18. However we do offer Treatments to those aged 16-18 with written Parental Consent. Health: Please let us know if you are Pregnant or have any Health conditions or Allergies, and any Medication you are taking, in order to advise which Treatments are right for you. Cell phones: Please switch Cell phones OFF, or mute, on your arrival at the SPA. Valuables: Keep your valuables & Personal items safe & secure, as we are not responsible for any valuables or items Lost, Damaged, or Stolen. Courses: When booking Courses of 5 Treatments, we will give 15% Discounts. Discounts are valid 12 months from the Date of Purchase, unless otherwise stated; and are non-refundable. Discounts may not apply if combined with other Offers. Gift Vouchers: Will allow you to share your Wellness experience with friends & family, or colleagues, as a special Gift for a Well-being moment. Gift Vouchers are valid 12 months from Date of Purchase, unless otherwise stated and are non-refundable.